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SERVICE SURPPORT

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General Principles of Service

1. Warranty

Golden Speed guarantee that all products during the warranty period, if the material or function of the defects and failures, the speed will be the speed of repair or replacement of the same level of product to serve consumers.


2. Limited Warranty

This Warranty does not cover damage caused by unnatural or extraneous factors and the information contained herein is not responsible for the data contained in the stored product and shall not be used in the event of any of the following conditions: Product Warranty Terms:

(1) due to natural disasters, man-made improper operation of the factors such as failure of the product itself;

(2) the product is not authorized by the company's technical staff repair or disassembly;

(3) When the warranty label or tampering label is changed, damaged or missing; (SSD shell part or screw hole part without warranty fragile stickers)

(4) the product serial number does not match or serial number damage, not clear;

(5) Products purchased through a non-payment-authorized distribution channel;

(6) due to improper use of the environment, resulting in corrosion products, hair rust, and other phenomena;

(7) Failure to use, maintain or keep in accordance with the requirements of the product specification regulations;

(8) damage due to bad transportation and other force majeure;


3. Disclaimer

1. The speed of the company's products only on the maintenance and testing is responsible for, does not provide information stored in the product rescue or backup service. The Company shall not be held liable for any loss of data stored in the products of the Company.

2. We will not be responsible for the damage or loss of the product caused by any factors during the delivery. We suggest you to backup all the data stored in our products before sending the repair. .

3. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY LOSS OR DAMAGE OF ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PRODUCTS, LOSS OF EXPECTED COSTS, LOSS OF DATA, LOSS OF DATA, Any liability.

4. The products are not designed for high security. We do not recommend you to use our products in life-sustaining equipment or other equipment which may cause injury or death due to defects in the product. Limited to medical or related equipment, military or related equipment, aircraft, traffic control equipment, disaster prevention systems, combustion control systems, nuclear energy equipment. In the event that the Company's products are used in such applications, the Company shall not be liable for any personal injury or death or any loss arising from such use.

Other statements

1. The above warranty is exclusive and exclusive and will supersede all other oral or written undertakings and is not accompanied by warranties of merchantability or fitness for a particular purpose, whether express or implied, with respect to any other products not described herein.

2. In the event of a maximum period of time for the warranty period in a specific country / region, Kingston will provide technical support and warranty services to local consumers to the fullest extent permitted by the specific national / regional laws.

3. If a specific country / region does not allow the exclusion of implied warranties, Golden Speed only acknowledges that the implied warranties are valid in the particular country / region within the express warranty period expressly stated in the expressway.

4. The object to which the warranty applies

Golden Speed Warranty Terms apply only to customers who purchase our products through a legal sales channel.

5. Warranty Period

China sold the speed of the full range of brand-name products, that is, from the date of purchase, the product due to natural factors damage, during the warranty period, can enjoy free maintenance services.

6. Authorized service center to provide a full range of services delivery service items

7. Other Precautions

(1) With the storage function of the product, please first before the repair of the original data within the product itself retained. Jin speed does not guarantee the maintenance process can still maintain the integrity of the data;

(2) part of the product maintenance is the use of spare parts replacement mode of operation, the maintenance of the product may not be the original repair goods;

(3) due to product replacement quickly, in which case the product is discontinued or the original no longer maintenance, gold speed will be the same level "replacement" replacement. The products that have been discontinued will be published on the official website of JinSu (the "News Center" list) from time to time. The latest warranty information is also available on the website of the website.

(4) the speed does not provide a different capacity and the replacement of the specified particle cycle of services;

(5) Gold-speed SSD product accessories (packaging, manual, drive, bracket, adapter, SATA cable, etc.) are not warranty;

8. Repairs

All the need to repair the failure of products can be sent to the local authorized dealers or dealers uniform Depot maintenance.

Note: The above items listed in the final interpretation of the attribution of Shenzhen City, the new gold-speed Storage Technology Co., Ltd. Therefore, the matter is not indicated to the new Shenzhen-speed storage Technology Co., Ltd. reserves the final interpretation.